Yes, Denzel is James', one of the co-founders, beloved Cocker Spaniel. Check out the meet Denzel page to find out more.
FAQs
> About Denzel
What’s Denzel’s favourite chew?
Denzel eats a lot of these healthy snacks. His favourite at the moment is Nut Butter.
What is your pooches' favourite? Let us know via Instagram, Facebook or email - woof@denzels.co.uk
What Denzel's favourite role?
As you know Denzel is a part-time actor and is always busy playing different roles. He brags about being a superhero all the time, so pretty sure that is his favourite role. Have you found the superhero card inside packs of chews yet?
Check out Denzel's fancy dress box to see some of his other roles.
> Our snacks
Where are your snacks made?
All of Denzel's dog snacks are gently hand-baked in UK, using sustainable wood-chip ovens in our bakery.
Who can eat these snacks?
Denzel's snacks are suitable for
dogs of all shapes and sizes, over 16 weeks.
How many chews should I feed per day?
Whenever they are peckish and would normally have their daily snack or treat.
We advise at least one a day, but if your dog is a lot bigger they can have a few more.
Can I feed Denzel's snacks to my puppy?
Puppies will love them too. You just need to wait until they are over 16 weeks old.
What if my dog eats a whole pack?
Fret not, Denzel does it all the time. They are low in calories and sugars, so it's all good.
If you've now run out, click here to top up... next time just try and find a better place to hide them.
Are your snacks hypoallergenic?
Yes, all of Denzel's snacks are
hypoallergenic. Perfect for any pooch, especially if they have a sensitive
tummy.
My dog is overweight, are your snacks suitable?
Yes, all of our snacks are low in
sugar and calories. Perfect to help any dog through their diet.
Are your snacks grain/gluten/wheat-free?
Yes, all of Denzel's snacks are free from
any grain/gluten/wheat. Perfect for any pooch especially if they have a
sensitive tummy.
Why do you use chickpea flour?
We use chickpea flour instead of wheat, grain or rice as it is high in protein and fibre, low GI and very easy for dogs to digest (especially those with a sensitive tummy).
Why do your snacks not need to contain any sugar, salt or preservatives?
We use a unique baking process to make our chews, which means nothing artificial needs to be added. Normally
chews are extruded which means salts, sugars and additives are added to
help them cook and keep them preserved.
What is Ash content?
It is simply a technical term for the essential minerals your pooch needs eg. iron and zinc.
What is moisture content?
Moisture content is simply the water level expressed as a %.
When our chews are made they are baked to the perfect moisture level, to leave them nice and chewy. Just how pooches like it.
Is your packaging recyclable?
Yes, all of our packaging is fully recyclable. Please recycle after your pup has finished each pack of chews.
> Your order
My order hasn't arrived, what should I do?
Don't worry, it can take up to 5 working days. If it has been longer please contact us the Den on 0208 0049 111 or woof@denzels.co.uk and we will sort it out for you.
How much does delivery cost?
Standard delivery is £2.99 (Royal Mail, 3-5 working days). All orders over £20 will qualify for free standard delivery.
If you are in urgent need for more snacks then you can upgrade to DPD Next Day for an extra £2 on any order (if ordered before 12 noon).
What online payment methods do you accept?
We accept most major debit and credit cards including Visa, Mastercard, American Express and Apple pay.
Where else can I buy Denzel's snacks from?
We are stocked in a number of independent pet and health stores in the UK and across Europe.
For info on new launches and the latest news please subscribe to the newsletter.
Alternatively you can contact the Den on 0208 0049 111 or woof@denzels.co.uk, so we can let you know your nearest stockist.
I don't live in the UK, do you ship overseas?
Unfortunately, we are unable to ship overseas from our online store. However,
we do sell in a number of shops across Europe. So please contact us to find
out where your nearest store may be.
I have a shop and would love to stock your snacks, how can I get my paws on them?
We would love to hear from you. Give us a call at the den on 0208 0049 111 to speak to one of the team or email us on woof@denzels.co.uk so we can give you all the info you need.
My discount code doesn't work
Please note that you can only use one code per order. If you are still having trouble please contact us at the Den and one of the team can help you.
> Collectable Cards
What do I do with the cards inside packs?
Collect them all!
Swap them with friends and family, learn all about healthy nutrition and get awesome facts about dogs... and much much more.
Once you have collected the first 10 character-cards, send us a photo to get a special reward from Denzel.
Sign up to the newsletter to keep up to date with new card releases.
Is there a prize for collecting the cards?
Once you have collected the first 10 character-cards, send us a photo to get a special reward from Denzel.
How many cards are there to collect?
There are new cards coming out all the time, with over 100 being released in the next 12 months. Some are rarer than others.. good luck.
For more information about the latest cards sign up to the newsletter.
What do I do if I am missing one or two cards from the set?
Try looking at our Facebook group to see if anyone has your card?
Or you could message the den at woof@denzels.co.uk... you never know Denzel might have a card he wants to swap with you, as he does open a lot of packs.
Didn’t find what you were looking for? Contact us.
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